Privacy Policy

Scope of this policy

This policy relates to the Medlord website. The Medlord digital platform is being developed progressively, and this policy will be updated as services become available.

Information we may collect

Information you choose to share with Medlord may include:

• Contact details you submit through enquiry forms, such as name, email and country
• The content of your enquiry or message
• Basic technical information generated when you visit the website

How information is used

Information is used to respond to enquiries, to understand interest in Medlord's services, and to operate and improve the website. Medlord does not sell personal information.

Healthcare information

The website is not intended for the submission of detailed medical records or sensitive healthcare information. Please do not share medical details through website forms.

Security

Medlord applies appropriate technical and organizational safeguards intended to protect information. No method of transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights & Data Requests

Subject to applicable law, you may ask Medlord to:

• Confirm what information you have submitted and provide access to it
• Correct information that is inaccurate or out of date
• Delete information you have submitted
• Withdraw your consent to future communication

How to make a request

Email support@medlord.health with the subject “Privacy request”, or select “Privacy / Data Request” on the Medlord contact page, and describe your request clearly. Medlord may need to verify your identity before acting on a request, and aims to respond within a reasonable timeframe and in line with applicable requirements.

Contact Us

For questions about this policy, email support@medlord.health or use the Medlord contact page. This document may be updated as Medlord's services and applicable requirements evolve.